Information We Collect

When you visit our clinic, call us, or use our website, we may collect:

• Your name and contact information (address, phone number, email)
• Information about your pet or animal (species, breed, medical history, treatment records)
• Payment information needed to process your bill

Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information you provide to:

• Schedule and manage appointments
• Provide veterinary care and treatment for your animal
• Process billing and payments
• Communicate with you about your animal’s care, appointment reminders, and related follow-up

Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or legal requests.

We Don’t Sell Your Information

We do not sell or share your personal information with third parties for marketing purposes. We only share information when required by law (for example, regulatory reporting for certain animal health matters) or as needed to process payments (for example, with our credit card processor).

We may share your information in the following circumstances:

Service Providers: We may share your information with our service providers who perform services on our behalf, such as marketing, customer services, or technical support. These service providers are contractually obligated to protect your information and use it only for services they provide.

Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.

Website Cookies & Analytics

Our website uses basic analytics (Google Site Kit) to understand how visitors use our site — for example, which pages are viewed most often. This helps us keep our website useful and up to date. We do not use this data to identify you personally.

SMS Privacy Policy

Consent to Receive Text Messages

You are not required to consent to receiving text messages from Argyle Veterinary Services SC. By providing your phone number and opting in, you consent to receive text messages from Argyle Veterinary Services SC regarding our services. Message and data rates may apply. You can opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us. Please note that opting out may limit our ability to communicate with you regarding our services.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Opting Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or contacting us directly. If you opt out, we may still send you non-promotional communications related to your legal services or our ongoing business relationship.

Access and Update Information: You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.